Privacy Policy
Effective Date: July 1, 2025
Leader Garage Door Services (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it.
Information We Collect
When you visit our website or contact us through our online forms, we may collect information including:
- Name
- Email address
- Phone number
- Service address
- Information related to your garage door service request
- Any information you voluntarily provide through contact forms, emails, or phone calls
We may also automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Website usage and traffic data
How We Use Your Information
We use the information we collect solely for business purposes, including:
- Scheduling service appointments
- Providing estimates and service information
- Communicating with customers regarding appointments and services
- Processing payments when applicable
- Improving our website and customer experience
- Maintaining business records
Information Sharing
Leader Garage Door Services does not sell, rent, trade, distribute, or share customer information with third parties for marketing purposes.
Information collected through our website is used exclusively by Leader Garage Door Services and our scheduling and customer management platform, Housecall Pro, which assists us in managing appointments, customer communications, invoicing, and related business operations.
Other than Housecall Pro and service providers necessary to operate our business, we do not share customer information unless:
- Required by law;
- Necessary to protect our legal rights; or
- Authorized by the customer.
Housecall Pro
To efficiently manage service requests, customer communications, scheduling, and invoicing, we utilize Housecall Pro. Information submitted through our website may be entered into or processed through Housecall Pro for the purpose of providing requested services.
Housecall Pro maintains its own privacy and security practices regarding data processed through its platform.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website functionality and analyze website performance.
Cookies help us understand how visitors interact with our website and allow us to improve the user experience.
You may adjust your browser settings to disable cookies; however, some website features may not function properly.
Data Security
We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Privacy Rights
You may contact us at any time to:
- Request access to personal information we have collected about you;
- Request correction of inaccurate information; or
- Request deletion of personal information where legally permitted.
To exercise these rights, contact us at service@leadergaragedoor.biz.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with an updated Effective Date.